Terms & Conditions

  • Please read these terms and conditions carefully before ordering any Products from our site. By using or accessing this website you acknowledge that you have read, understood and agreed to be bound by these terms and conditions together with our Privacy Notice
  • Any reference to Spencer Ogg, we or I refer to Spencer Ogg Ltd. Company Registration 08436175
  • Spencer Ogg patterns are for your personal use only and cannot be redistributed, shared, re-sold or passed on to others. Spencer Ogg patterns may not be copied in whole or part and passed off as your own.
  • You may sell individual items made using Spencer Ogg patterns which are handmade by you, we appreciate a credit to the pattern where possible. Mass production or third party production is prohibited.
  • Digital items aren’t eligible for returns, refunds or exchanges because of the nature of these items. Purchasing an instant download means you consent to waiving the right to any cancellation period. However please contact us if you have any issues, we are always happy to give support on a case-by-case basis
  • The website’s customer library is a tool to occasionally help customers with lost orders, we recommend downloading and saving your sewing patterns to your own computer, we reserve the right to remove the library function without notice at any time and we shall not be liable to you or any third party.
  • We reserve the right to: modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification.
  • Only one voucher code can be used per order and additional terms and conditions may apply in respect of each voucher code. We reserve the right to decline to accept any voucher code that is invalid for your order or that has expired.
  • We can change the prices on our site at any time without notice, but changes will not affect orders which We have already accepted.
  • Any Paypal or credit/debit card errors in payment are not the responsibility of Spencer Ogg Ltd. Payment for goods is on receipt of payment by Spencer Ogg Ltd.
  • Spencer Ogg patterns are protected by international copyright. All rights are reserved.
  • The Spencer Ogg name or logo may not be used without express permission from the brand owner.
  • You must take responsibility for the safekeeping of your username and password, as you are liable if an unauthorised person uses your username and password.
  • We reserve the right to refuse any orders at our discretion.
  • We do not guarantee continuous stock or supply or any product and may discontinue any product at our discretion without notice.
  • You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Unauthorised use of this website or its products, may be a criminal offence and/or give rise to a claim for damages.
  • We will not be liable or responsible for any failure to perform, or delay in performance, that is caused by an Event Outside Our Control. An Event Outside Our Control means any act, event, omission or accident beyond our reasonable control.
  • We love seeing the photos of your creations that you share and sometimes use them on our website or social media, if you prefer us not to use them, please let us know.
  • We are not responsible or liable to damage for any third party services or websites. This website may, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites
  • We will have no liability to you for any loss of profit, loss of business, loss of anticipated savings, business interruption or loss of business opportunity.
  • To the full extent permitted by law, we exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages.
  • We cannot guarantee any data or program available for download on this website (or any website linked to it) is free of viruses, malware or other spyware. You agree that you assume all risk of any damage to your computer as a result of using this website.
  • We cannot guarantee continuous, error-free or secure access to our services or that defects in the service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the availability of our services.
  • In trading with Spencer Ogg you agree to be governed by English Law, The Terms are governed by English law, and are subject to the exclusive jurisdiction of the courts of England and Wales. Any purchase of goods or use of material from this website and any dispute or claim arising out of or in connection with this website, our Facebook Groups/pages or YouTube channel, will be governed by English law and dealt with in an English Court of Law.
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