Postal times for physical goods
All my items are posted by Royal Mail
I try to post all orders out within 2 working days.
It normally takes 2 days to reach an address in the UK, 10 days Europe and around 2 weeks to the US, Australia and other non-European countries. Canada and peak periods can take up to a month.
Proof of postage is proof of delivery. Lost packages are outside our control. If you wish to have a parcel sent ‘tracked’ please contact us on firstname.lastname@example.org.
Unfortunately, the delivery itself is outside our control and Spencer Ogg cannot track ‘untracked’ orders or be held responsible for errors delivering your order. We will, of course, do anything we can to locate them or identify any issues.
Taxes and duties
Sometimes tax and/or duty are applicable on an order depending on which country you live in.
This is outside the responsibility of Spencer Ogg, please check with your own country legislation.